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Payments and deductions

Guidance on types of payments and dedc

Arrears not calculating correctly in salary processingMade a change to an employee's rate, but the arrears aren't generating correctly.
Portal: Issue a manual paymentGuidelines on how to issue a manual payment for a closed payroll period in portal.
Portal: Update P60Steps to adjust P60 details in portal.
Back Office: Update P60Steps to adjust P60 details in back office.
Cancel a manual paymentA manual payment was issued with incorrect values and needs to be removed to allow re-issuance with the correct amounts.
Change payment type after the complete updateChanging payment type from EFT to Cheque or from Cheque to EFT after the Complete Update has been run.
Allowances not generatingReasons why an assigned allowance is not appearing or generating correctly for an employee in payroll
Payslip with negative net payPossibility to process negative pay
End an allowance in CorePaySteps to stop an allowance in CorePay and Portal.
Salary offset deduction is incorrectReasons for incorrect calculation of the sick salary offset for an employee
Populate Scottish arrestment order ratesSteps to populate Scottish arrestment order rates.
Adjust or refund a deductionSteps to adjust or refund a deduction.
Error: 'An error has occurred, please try again. If the issue persists please contact support…'When loading rates of pay in bulk, the following error appears.
Employer national insurance (NI ER) not considering benefit in kind (BIK) in calculationsEmployer national insurance (NI ER) does not include benefit in kind (BIK) in calculations.
Occupational absence entitlement is pro-rated by FTE multiplierGuidelines on occupational absence entitlement is pro-rated by full time equivalent (FTE) multiplier.
Refund PRSI for previous tax yearsEmployee was on the incorrect PRSI class for a number of weeks/ periods/ years. A PRSI refund needs to be made to reflect this.
Enhanced Holiday Pay buttonFunction of the Enhanced Holiday Pay button.
General Ledger journal report (PAYB236) not balancingLedger file not balancing, the debit and credit figures are not matching on the ledger interface report.
Manual PRSI/NI Weeks override results in an incorrect total of PRSI Weeks on historyReasons why the Manual PRSI/NI Weeks override results are incorrect.
Incorrect overtime calculationReasons why the rate of overtime paid is not correct.
Controls totals not balancingWhen trying to balance the control totals against the complete update controls from last period, all totals are not aligning the USC total.
Set up a reducing balance allowanceSteps to set up a reducing balance allowance.
Portal: Load new deduction detailSteps to load new deductions for employees in Portal.
Bulk update allowances file format and upload processThe correct file format and upload process for bulk updating employee allowances in payroll.
Considerations when setting up salary sacrifice UK and passing on employer NIC savingsWhat to consider when setting up salary sacrifice UK and passing on employer NIC savings.
Back Office: Apply deduction end date using Ad Hoc SuiteSteps to apply an end date to deductions in bulk using the Ad Hoc Suite in back office
Back Office: Incorrect amount generated for an allowance Back OfficeReasons why an incorrect amount has been generated for an allowance.
Back Office: Update injury on duty for an employeeSteps to amend the injury on duty details for an employee.
Generate a third party EFT fileExtract 3rd party deduction details and generate a 3rd party EFT file.
Error: 'Error: Deduction already exists with this Pay Code and Reference...'When trying to set up a deduction on the Maintain Employee Deduction screen, the following error appears.
Reducing balance deduction removed after the balance is reachedA reducing balance deduction is applied to an employee until the balance is cleared, after which it is automatically removed from the system with no record retained.
Upload allowancesSteps to upload new allowances via the data migration in portal.
Remove pay code rule via Pay Code WizardSteps to remove value rules associated with a pay code using the Pay Code wizard. It addresses the absence of a delete option for rules that do not feature a…
Back Office: Issue a manual paymentGuidelines on how to issue a manual payment for a closed payroll period in Back Office.
Set up negative net pay recoverySteps to recover employee negative net pay in PeopleXD Payroll.
Process retrospective paySteps to run positive input retrospection from the Payroll dashboard
Taxable Redundancy or sporting testimonialSteps to set up a taxable redundancy or a sporting testimonial
Error: 'You must enter an appointment id for all pay codes'When adding a manual payment in Portal, the appointment ID is not available for selection on the list of values. The following error appears when you click calculate Nett pay…
Pay code description is displaying differently on payslipThe description for a pay code is displaying with a different description on the payslip.
Allowance not splitting across multiple cost centresSalary is correctly distributed based on the cost allocations defined in the Cost Allocation screen; however, the allowance is posting to only one cost centre instead of following the same…
Put a deduction on hold or remove a holdPut a hold on a deduction or remove a deduction hold when you do not want the deduction to be taken for a set number of periods (example: after temp…
Load new deductions via disk exchangeSteps to load new deductions via disk exchange.
New LPT deduction doesn't take into account existing LPT deduction amountA new tax certificate or Revenue Payroll Notification (RPN) is loaded, the system sets up a new LPT deduction. However, it does not account for any previous LPT deductions.
Portal: Copy an existing pay codeSteps to clone an existing pay code in CorePay.
Back Office: Copy an existing pay codeSteps to clone an existing pay code in CorePay.
Error: 'Error in procedure load_xl for employee with rsi number [RSI Number]...'When uploading student loan deductions file to the system, no report is created in the Report Centre. The following error appears in notifications: Error in procedure load_xl for employee with…
Appointment has no salary being generatedAn employee is not receiving pay for appointment XXXXX, and no payment is being generated in payroll.
Deduction not appearing on payslipNet advanced deduction not showing on payslip.
No EE PRSI relief, limited ER PRSI relief optionPurpose of No EE PRSI relief, limited ER PRSI relief option on a deduction pay code
Portal: Put a deduction on holdSteps to place a hold on a deduction, such as after a temporary rejoining. It also states where to adjust the hold period settings.
Cannot edit the capital Sum field on a deductionWhen setting up a reduced balance type deduction, the capital sum field isn't editable.
Back Office: Load new deduction detailSteps to load new deductions for employees in Back Office.
Deduction not being takenGuidelines on why a scheduled payroll deduction may not appear on an employee’s final applicable payslip, even though it was correctly applied in previous periods.
Student loan plans ending mid month making deductionsSteps to adjust payroll settings to prevent further deductions once an HMRC student loan end notice is received.
End DEA set up in errorA Direct Earnings Attachment (DEA) has been set up in error and now needs to be deleted.
Portal: Assign a deduction to an employeeSteps to add a deduction to an employee's record
End a deductionSteps to end or edit a deduction on an employee's record in payroll.
Allowance paying annual amountEmployees have received their full annual car allowance in a single payment instead of monthly installments.
Configure a retrospection pay codeSet up a new retrospection pay code, and link the arrears pay code to the original.
Portal: PAYE Modernisation deletion file for canceled paymentsA cancel payment was processed for a deceased individual, but the corresponding PAYE Modernisation(PMOD) deletion files were not generated, preventing submission of the cancellation to Revenue.
Back Office: PAYE Modernisation deletion file for canceled paymentsA cancel payment was processed for a deceased individual, but the corresponding PAYE Modernisation(PMOD) deletion files were not generated, preventing submission of the cancellation to Revenue.
Deduction pay code to post on GL to the employee's cost centreEnsuring cost centre visibility in General Ledger(GL) entries for deduction pay codes.