Cancelling a manual payment is necessary when a payment has been made in error or contains incorrect details.
If you’ve recorded an incorrect manual payment and wish to cancel it, your options depend on whether a payment has already been cancelled in the payroll period.
If you've cancelled a payment during the payroll period, you can issue another manual payment. However, this new manual payment will need to be negative, with the same values as the incorrect manual payment.
If no cancelled payment has been processed during the payroll period, you can perform a cancel payment, which will cancel everything for that period. This will include the incorrect manual payment and any other payments made.
Once either of the options has been completed, you can then issue another manual payment with the correct details.