If you load a new tax certificate or RPN, the system may set up a new LPT deduction without recognizing previous deductions. This issue often occurs when the tax year on the old LPT deduction is incorrect. As a result, the system does not add the amount already deducted to the new deduction, leading to miscalculations.
To resolve this issue, please submit a new case online. Refer to the title of this article and include the affected employee numbers and the LPT pay code associated with the deduction.