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Allowance not splitting across multiple cost centres

Salary is correctly distributed based on the cost allocations defined in the Cost Allocation screen; however, the allowance is posting to only one cost centre instead of following the same allocation rules.

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Written by Onyema Onyejekwe
Updated over 2 months ago

If a salary is split among various cost allocations in the Cost Allocations screen, but the allowance only reflects in one cost centre, this issue arises because the allowance specifies a cost centre, project code, or expense code.

To check the allowance in Back Office, follow these steps.

  1. Click CorePay then click Employee.

  2. Click Employee Allowances then click Amend and Existing Allowance.

  3. Search for the allowance that is not allocating as expected.

  4. Clear the fields for Cost Centre, Project Code, or Expense Code.

    ⚠️Important: One of these fields may be overriding the cost allocations.

  5. Click the save icon.

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