Adjusting or refunding a deduction is carried out when an incorrect amount has been deducted from an employee’s pay or when a deduction needs to be reversed.
To adjust a deduction for an employee or process a refund, follow the steps below in portal.
Click Employee then search for the relevant employee.
Highlight the relevant employee, then click View.
Click Deduction then highlight the relevant deduction.
Click Edit.
Process the adjustment or refund under the Adjust Normal Amount section.
In the Number of Periods field, enter the number of payroll periods for the adjustment.
For example, if you enter "1", the adjustment value will be used for the current payroll period. The normal deduction value will also be used in the following periods.