Absence Pay
Guidance on compensation for employee absences, including sick leave, vacation, and other time off.
SSP calculating at incorrect rateThe Statutory Sick Pay for an employee is not calculating as expected. It is dividing the weekly allowance over 7 days instead of over 5.
SSP not generatingReason why there is no standard Statutory Sick Pay (SSP) generated for an absence.
No salary offset in payroll for an absence recorded in CoreTimeNo salary offset is visible for an employee for an absence recorded in CoreTime after running various for the pay groups.
Error: 'Statutory details must be added to an absence record via the Absence Entry screen'.When trying to add a statutory absence to an employee on the Maintain Statutory screen.
Occupational salary offset for absence using wrong hourly date for daily rate employeeThe hourly rate in the occupation salary offset is incorrect and does not match the daily rate for the employee.
Error: 'Statutory details must be added to an absence record via the Absence Entry screen'When generating the statutory shared parental pay(ShPP), the following error appears.
Portal: Add a new absence ruleSteps to create a new absence rule for specific pay codes in Portal.
Amend historical sick leave absenceSteps to amend sick leave when payroll period is closed.
Back Office: Unpaid leave calculations not pulling through to PayrollNo Occupational Sick Pay (OSP) is calculating for an employee who is on absence and there are no details showing for this employee on the Absence Manager Maintenance screen.
Back Office: Amend the leave start date or end date for SMP or SPPSteps to correct the employees' payment start date or end date for Statutory Maternity Pay(SMP) or Statutory Paternity Pay(SPP).
Add SSP record and view historySteps to add sickness absence and view SSP or occupational sick history.
Maternity salary offset not generatingReasons why the system did not generate a salary offset, resulting to salary being paid throughout the maternity period.
Absence Manager ScreenSteps to view details of employee occupational absences (company absences) on the Absence Manager screen.
Sickness not paying after change of entitlementSickness payment not processing after entitlement band change due to historic sickness days affecting occupational pay eligibility.
Change absence category at employee levelSteps to change the absence category at an employee level in Back Office, if there is more than one set of absence categories.
Set up rolled up holiday paySet up rolled up holiday pay for employees with irregular work patterns.
Error: 'ORA-06502: PL/SQL: numeric or value error: number precision too large'A negate was input in leave details in the Maintain Leave Without Pay screen and has caused the PAY140 to fail.
Message - SMP not enough service, joined DD-MMM-YY needed to join by DD-MMM-DDThe SMP calculation displays in the observation report a message stating, "SMP not enough service, joined DD-MON-YY, needed to join by DD-MON-YY," despite the employee being employed prior to these…
Change absence rule daily rate calculationThe occupation salary and occupational salary offset is not calculating as expected for an annual salary employee on a 260 days in year pay group.
SSP showing when no absence has been recordedStatutory Sick Pay (SSP) appears on employees' payslips despite no absence being recorded in the Workforce Management (WFM) system.
Absence entitlements are not being appliedReasons why no occupational absence pay is being paid.
Incorrect sickness rule applied to employeeIncorrect sickness entitlement is being calculated for an employee due to the wrong scheme being applied. Steps to assign the correct sickness rule.
Shorter Working Year not marked in Maintain Leave without Pay screen for previous period (now closed)Shorter Working Year (SWY) is not marked in the Absence Without Pay screen for the previous period(now closed) but full pay was paid along with SWY Allowance and SWY Deduction…
Enter statutory absence record for a dormant employeeGuidance on how to input a statutory absence record for a dormant employee.
No salary offset in payroll for an absence recorded in WFMNo salary offset is visible for an employee for an absence recorded in WFM after running the Future Calculation of Hours, Generate Salaries and a full validation for the pay…
Back Office: Add a new absence ruleSteps to create a new absence rule for specific pay codes in Back Office.