When an incorrect sickness scheme is applied to an employee, the system may miscalculate their entitlement.
To ensure accurate processing, assign the correct sickness rule by checking the following:
Sickness category code at employee level
First, verify the sickness category code for the employee. To do this, follow these steps.
Click Employee then in the search field, search for employee.
Beside the relevant employee, click VIEW then click Sundry Profile.
Take note of the sickness category code.
Rule assigned
Next, check the rule assigned to the sickness category code. To do this, follow these steps.
Click Settings then under Absence Configuration, click Absence Pay Parameters.
From the Company Code dropdown menu, select the relevant company.
From the Select Detail dropdown menu, select Absence Categories.
Under Maintain Absence Categories, click on the sickness category code from the previous steps.
Under Rules For Category Absence Category 1, review the relevant rules assigned to that category code which are currently enabled.
Incorrect rule assigned
If the category has an incorrect rule assigned, you may need to update the category for the employee. To do this, follow these steps.
Click Employee then in the search field, search for employee.
Beside the relevant employee, click VIEW then click Sundry Profile.
In the Sickness Category Code field, update the code.
Click Save.
Alternatively, you can correct the rule assigned to the category by adding a new absence rule.