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No salary offset in payroll for an absence recorded in CoreTime

No salary offset is visible for an employee for an absence recorded in CoreTime after running various for the pay groups.

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Written by Onyema Onyejekwe
Updated over 5 months ago

If no salary offset appears for an employee regarding an absence recorded in CoreTime after running the future calculation of hours, generating salaries, and completing a full validation for the pay group, it likely means the employee has not been assigned an Absence/Sickness Category. Without this assignment, no sickness rule applies to the employee, and as a result, the salary will not be offset.

To assign a valid sickness category to the employee, follow the steps below in Back Office.

  1. Click CorePay then click Employee.

  2. Click Maintain Employee Details then click Sundry.

  3. Click Sickness Category.

    πŸ€“Tip: If the field is blank, it indicates that the company has not set a default absence category code.

  4. Set a default absence category code then click Save.

  5. Re-run the validation job.

The salary offset should now be visible for the employee.

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