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Error: 'Statutory details must be added to an absence record via the Absence Entry screen'.

When trying to add a statutory absence to an employee on the Maintain Statutory screen.

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Written by Onyema Onyejekwe
Updated over 4 months ago

If you try to add a statutory absence for an employee on the Maintain Statutory screen and encounter an error, it is because you must first log the absence in the Absences section located above Maintain Statutory.

To do this, follow these steps in the portal.


Maintain Statutory screen

To make adjustments on this screen, follow the steps below.

  1. Click Employee then in the search field, search for employee.

  2. Beside the relevant employee, click VIEW.

  3. Click Statutory and Absences then click Absences.

  4. For the relevant required absence, click the three-dot icon.

  5. Click Add Statutory Detail.

Once you have added the statutory detail, you can use the Maintain Statutory screen.


Enable menu option

If you can't see the Add Statutory Detail button, it might be due to a lack of user access.

To view this button, you need to enable the Maintain Statutory WFM menu option. To do this, follow these steps.

πŸ€“Tip: A super user can provide access.

  1. From the dashboard menu, select Security Dashboard.

  2. Click User Management then In the search field, search for the relevant employee.

  3. Click the three-dot icon then click Manage Account.

  4. Take note of the menu profiles assigned then click Menu Profiles.

  5. Search for the relevant menu profile in step 4.

  6. Return to the Security dashboard then click Menu Profiles.

  7. In the search field, search for the menu profile in step 5.

  8. Click the three-dot icon then click Manage Menu Options.

  9. To filter the systems, click the filter icon

  10. From the Filter By System dropdown menu, select all options.

  11. Click Apply then In the search field, search for the following menu option:

    • MAIN_MENU.MAINTAIN_STATUTORY_WFM ( Maintain Statutory WFM)

  12. Turn on the toggle for the menu option.


Absence Type

After providing user access, you need to associate the absence type with the statutory type.

To do this, follow the steps below.

  1. Click Settings then under Absence Configuration, click Absence Pay Parameters.

  2. In the Company Code field, enter the relevant company code.

  3. From the Select Detail drop down menu, select Absence Types.

  4. Check that the Statutory Type column is filled out appropriately.


General absence type

After setting the absence type, check that the general absence type has been set on the applicable absence pay code. To do this, follow the steps below.

Rules screen

  1. Click Settings then under Codes, click Pay Codes.

  2. In the search field, search for the relevant pay code then highlight the pay group.

  3. Click the three dot icon then click Edit.

  4. Click Rules then set the General Absence Type as applicable.

  5. Click Next then click SAVE.

Allowance tab

  1. Click Settings then under Codes, click Pay Codes(Classic).

  2. From the Pay Code drop-down menu, select the relevant pay code.

  3. Click Allowances/Payments then

  4. From the General Absence Type drop-down menu, select the relevant type as applicable.

  5. Click Save.

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