To change the absence category at an employee level, you need to check the absence rule the employee falls under.
To do this, follow the steps below in Back Office.
Check Rule ID
Click CorePay then click Input.
Click Advanced Input Features then click Absence Pay.
Click Absence Manager Maintenance.
In the Employee No. field, enter the employee number.
Highlight the relevant Payroll Period then on the right, scroll to the Reference field.
Check which Rule ID the employee applies to.
Check absence categories
You also need to check the different categories in your company and the default category code.
To do this, follow the steps below.
Click CorePay then click Input.
Click Advanced Input Features then click Absence Pay.
Click Absence Pay Parameters.
From the Select Detail dropdown, select Absence Categories.
This screen displays the default absence category code, the different absence categories and the rules are applicable to each category.
Note: Only change the default absence category code with extreme caution as this will change sick pay settings on a company level. Test extensively in UAT before making such a change.
Manually set absence category
To manually set a different absence category at an employee level, follow the steps below.
Click CorePay then click Employee.
Click Maintain Employee Details.
In the Personnel No field, enter the employee number.
From the Select Detail drop-down menu, select 15 - Sundry Profile.
Change the Sickness category code to another code that exists in the Absence Categories screen.