Skip to main content

Managing employees

Create and manage employee records

Portal: Change an employee's pay groupSteps to modify an employee's pay group.
Items to consider when moving an employee's pay groupKey considerations before changing an employee's pay group.
Move an employee to a different companyDue to RTI when moving an employee between companies the employee has to be made a leaver in one company and rejoined into another company.
Remove non-starters (joiners) from approval screenTo remove a non-starter from the approval screen and restore previously removed non-starters back to it
Portal: Amend employee reference numberSteps to update an employee reference number in portal via Payroll Dashboard
Portal: Load personal rates of pay in bulkSteps to load personal rates of pay in bulk for employees in portal.
Back Office: Load personal rates of pay in bulkSteps to load personal rates of pay in bulk for employees in portal.
Portal: Put an employee on positive inputSteps to configure employee settings to prevent the Generate Salaries & Allowance (PAY290) job from creating system-generated timesheets.
Back Office: Put an employee on positive inputSteps to configure employee settings to prevent the Generate Salaries & Allowance (PAY290) job from creating system-generated timesheets.
Delete an employee set up in error from CorePayEmployee set up in error and needs to be deleted, no history has been run against this employee.
Upload employee tax codesSteps to upload employee tax codes from a P6 or P9 file.
Delete personal rate for an employeeSteps to remove a personal rate entered in error.
Ended primary appointment is still payingA primary appointment has been ended but the payment is still generating.
Manually override PRSI/NI weeksSteps to manually override the PRSI/NI weeks for an employee.
Cost centre not outputting as expected on general ledgerReasons why the cost centre is not outputting as expected on the general ledger
Remove delegate approver nominationsGuidelines to remove delegate approver nominations.
Error: 'Warning: NI Thresholds not equal to NIable Pay'When trying to calculate and save a manual payment the error appears.
Pay a leaver or temporary rejoinerSteps to pay an employee who is a leaver or a temporary rejoiner.
Error: 'IBAN does not match BBAN Length'New bank details cannot be saved for an employee due to the following error.
Back Office: Change PRSI classSteps to adjust an employee's PRSI class.
Update an employee's cumulative paySteps to manually update an employee's Year to Date cumulative values. This can only be done for the current tax year.
Change an employee's pay methodSteps on how to change an employee's pay method.
NI category auto updating back to an incorrect letterAfter changing the NIC letter the system updates it back after a single validation/payroll.
Set up an exclusion orderThe indicator to enable placing an employee on an exclusion order.
No occupational salary offset in CorePay for unpaid leave recorded in CoreTimeUnpaid leave pay code has been recorded in CoreTime, there is no salary reduction in CorePay to offset.
What are increments and what are the rules surrounding themSteps on how increment processing is controlled and generated in CorePay and CorePersonnel.
What are Increments and what are the rules surrounding themSteps on how Increment processing is controlled and generated in CorePay and CorePersonnel.
Process salary and allowance approvalsSteps to approve or reject salary and allowance amendments from the Payroll dashboard.
Add employee BIKSteps to create a new Benefits in Kind (BIK) record.
Rejoiner in new pay groupRejoined an employee to an incorrect pay group
Error: '... invalid BIC.'When entering payment details for an employee on the Create Payment Details screen the following error message appears.
An employee rejoined in errorSteps to reverse the action of joining an employee in payroll.
Back Office: Delete a cost allocationSteps to delete a cost allocation from CorePay.
Portal: Update an employee's PPS or NI numberSteps to update an employee's incorrect PPSN or NI number in payroll.
Back Office: Update an employee's PPS or NI numberSteps to update an employee's incorrect PPSN or NI number in payroll.
Portal: Increment due date changed via the Salary Details screen not updating on Employee Profile screenThe Increment due date has been changed but the new date has not been updated. The old date is still visible on the Employee Profile or Maintain Employee Position/Point screens.
Back Office: Increment due date changed via the Salary Details screen not updating on Employee Profile screenThe Increment due date has been changed but the new date has not been updated. The old date is still visible on the Employee Profile or Maintain Employee Position/Point screens.
Employee dormant after joining and leaving in the same monthEmployee marked as dormant after joining and leaving within the same month; leaver status not reflected correctly and missing from the Payroll Exceptions report.
Error: 'Invalid IBAN code'When a user enters an IBAN for an employee and tabs out of the field, the following error appears: 'IBAN is a valid IBAN code'.
Back Office: Change an employee's pay groupSteps to modify an employee's pay group.
Portal: Amend an employee's salary pay codeAn employee has the incorrect salary pay code set up on their record and needs to be amended.
Back Office: Amend an employee's salary pay codeAn employee has the incorrect salary pay code set up on their record and needs to be amended.
Employee appearing on incorrect detail amendments report after moved pay groupReasons why employees who moved to a pay group appear on the detailed amendments report for a different pay group.
No Centre appears on the View History Details screen instead of the employee's home cost centreNo Centre appears instead of the employee's home cost centre code on View History Details for an employee even though there is no cost centre set at pay code level.…
Trigger a refund of ASC contributions to dateSteps to initiate a refund of Additional Superannuation Contributions (ASC) contributions to date.
Update the reference on employee bank account for use in the SEPA bank fileSEPA transfers appear on employees' bank accounts with their employee number reference. Change the display to something else on their bank statements.
What happens when an employee has a DEA and DEOWhat occurs when an employee holds both a DEA (Direct Earnings Attachment) and DEO (Deduction from Earnings Order).
ASC - Amend or add an ASC status for an employeeAmend or add an ASC status for an employee in PeopleXD Payroll.
Address not appearing on printed payslip in View Employee Details screenThe employee's address doesn't appear blank in the Personnel Profile screen, but on the payslip from the View Employee Details screen no address is showing.