To delete an employee set up in error, you need to delete the employee in Back Office.
To do this, follow the steps below in Back Office.
Click CorePay then click Employee.
Click Advanced Employee Features then click Delete an Employee.
Query the employee then click the delete
icon.
A confirmation dialogue box appears, click OK.
📌Note:
This can only be performed in back office and is not yet available in portal.
Do not delete an employee who has been processed through payroll and has pay history attached to their record.
A superuser or administrator may need to complete this process depending on access.
This process will remove the employee from CorePay only.
The employee will still appear on the list
icon for 'Employees not yet transferred to CorePay' on the 'Maintain Employee Details' screen (unless moved to a pay group users do not have access to).
Delete employees under the right to be forgotten
Since the launch of GDPR, it is now possible to delete employees entirely under the 'Right to be Forgotten'.
The employee must have a past leave date, be fully ended and dormant in the system before initiating RTBF (deletion).
To allow employee deletion within the specified retention period (default: 7 years), update the following setting in portal:
From the dashboard menu, click Administrator Dashboard.
Click Site manager then click Admin Settings.
In the Search field, search for gdpr_stat.
Click Edit and adjust as needed.
If you set up an employee incorrectly, delete or remove the employee.