To amend an employee's reference number, you need to adjust the Employee Reference field in portal. To do this, follow the steps below.
⚠️Important: To amend the employee reference number in Back Office, follow these steps.
Amend employee
📌Note: For UK customers, check the HMRC guidance for changes to Employment ID.
Click Manage Payroll then, under the Inputs section click General.
Click Change Employee Reference.
In the Current Reference field, enter the relevant incorrect personnel number.
In the New Reference field, enter the relevant correct personnel number.
Click OK.
Return back to the Payroll Dashboard then click Report Centre.
In the Pay Log file, search for the employee number.idx file.
Download the file.
This will verify the tables where the employee number will be updated.