If you rejoin an employee to the incorrect pay group, it’s essential to follow the proper process for rejoiners.
1. Different companies: If the pay groups belong to different companies, first make the employee dormant. Next, process the employee as a leaver in the incorrect pay group. Once the payroll system marks the employee as fully dormant, update the pay group and rejoin the employee in the correct pay group.
2. Same company: If the pay groups are within the same company, use the amend pay group functionality to change the pay group before running any payroll jobs. After making this change, rerun any payroll jobs in both pay groups to ensure accuracy in the transition.
If you encounter issues while completing these steps, please raise a new case online, referencing the title of this article and including the affected employee number.