PAYE and salary deductions
Guidance on how payroll manages income tax and other statutory deductions
Unable to generate UK P45Employee P45 is blank.
Set up a DEA pay codeSteps to set up Direct Earnings Attachment (DEA) pay code.
Position code, scale point and pay multiplier are blank on View Employee Details and Maintain Employee Details screenIn CorePay's View Employee Details and Maintain Employee Details screens, the position code, scale point and pay multiplier appear blank, yet the salary calculates correctly when the Generate Salaries and…
PRSI weeks not generating as expectedEmployees paid via Timesheet are getting Full PRSI weeks allocated.
Portal: Run an FPS in test modeSteps to run an FPS in test mode in Portal
Back Office: Run an FPS in test modeSteps to run an Full Payment Submission(FPS) in test mode in Portal.
Salary not generating following new primary appointmentThe system is not reflecting the new salary on the payslip after an appointment change. Although the primary appointment has been successfully replaced, the system is generating a salary value…
Attachment of earnings deduction incorrectThe repayment amount for the Attachment of Earnings (AOE) or the Direct Earnings Attachment (DEA) is incorrect.
Portal: Record a PAYE overrideSteps to record a PAYE override in Portal.
Back Office: Record a PAYE overrideSteps to record a PAYE override in Portal.
Override pay code cost centre with employee cost centreSteps to override the pay code cost centre with the employee cost centre in Back Office.
Salary showing as zero after updateNew salary entry not saving correctly and is displaying as 0.
Blank P60 from Back OfficeA blank P60 document is produced when generated from the Back office screen for printing.
Check an employee's tax is correct using HMRC toolsSteps to check if an employee's tax is being calculated correctly
Generate Salaries and Allowances (PAY290) is stuck in queueThe PAY290 job appears to be stuck. There is an error in the logfile showing the job has failed.
Tax code change not uploadedA tax code change came through uploads but wasn’t applied and didn’t appear on the exceptions report.
Error: 'Invalid PRSI Class for Current Tax Year - please re-enter'When an employee is queried or a back office user clicks OK after the employee records are returned on the Maintain PRSI/NI Class/Number screen, the following error appears:
Invalid PRSI…