If an employee isn't receiving payment and the PAY140 Validation Observation report displays the following error, it's because the transaction date on the timesheet is earlier than the effective salary date in the Position History table.
To resolve this, we've compiled a list of steps on how to resolve the error message.
Check effective date
Check the effective date of the salary. To do this, follow these steps in Back Office.
Click CorePay then click Pay Rates.
Click Maintain Employee Position/Point.
Check the timesheet date by following these steps:
Click CorePay then click Input.
Click Timesheet then click Maintain Timesheets.
Amend transaction date
Amend the transaction date to match the effective salary date.
If the timesheet's transaction date is actually after the employee's position effective date, investigate the setup of the pay code referenced in the Observation report.
To do this, follow the steps below in Back Office.
Click CorePay then click Reference.
Click PayCode then click the Allowances/Payments tab.
In the Rate Seq Number field, check that it defaults to 1. If not, set the field to 1.
To save changes, click save
icon.