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When trying to clear down RPN records and the following error message appears, support needs to run some scripts. Please raise a <a href="https://access-support.force.com/Support/s/createcase" rel="nofollow noopener noreferrer" target="_blank">new case</a> online and reference the title of this article. Include details of the affected pay group. 

When trying to clear down RPN records, the following error appears: An error has occurred, please try again. If the issue persists please contact support....

Error: 'An error has occurred, please try again. If the issue persists please contact support....'

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