If you encounter an error while making changes on the Maintain Timesheets screen, it may be due to the appointment ending mid-month.
To resolve this, follow one of the solutions below.
Update transaction date
Change the transaction date on the Maintain Timesheets screen to a date on or before the appointment end date.
To do this, follow the steps below in Back Office.
Click CorePay then click Input.
Click Timesheets then click Maintain Timesheets.
Search for the relevant employee then update the transaction date.
To save changes, click the save
icon.
Unable to edit transaction date
If you cannot change the transaction date on the Maintain Timesheets screen, verify whether a duplicate appointment ID exists on the Substantive Maintenance screen for the affected employee.
To find this, follow the steps below in Back Office.
Click CorePersonnel then click Maintenance.
Click Post Management then Substantive Maintenance.
To remove the extra appointment, double-click the duplicate row.
Click Cancel.
