If you see the above error message when you attempt to load an external exception file, this is because the transaction date on the timesheet file is greater than the weekend date of the payroll period in question.
To resolve this, follow the steps below in Back Office.
Click CorePay then click Reference.
Click Pay Group.
In the Pay Group Code field, to select a pay group, click the list
icon.
To query the code, click the query
icon then take note of the company and payroll period.
To navigate to page 2, click the right arrow
icon then take note of any offset days.
๐Note: Offset days will affect the weekend date for that pay group.
To exit screen, click the exit
icon.
Click Reference then click Payroll calendar.
In the Company field, to select a company, click the list
icon then take note of the weekend date for that period.
๐Note: Make sure to offset the weekend date if there are any offset days on the pay group screen.
Change the transaction date on the timesheet file to a date on or before the weekend date of the payroll period.
