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Error: 'Invalid TSR Date'

When loading the external timesheet takeon exception report, the following error message appears: Invalid TSR Date

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Written by Onyema Onyejekwe
Updated over 3 months ago

If you see the above error message when you attempt to load an external exception file, this is because the transaction date on the timesheet file is greater than the weekend date of the payroll period in question.

To resolve this, follow the steps below in Back Office.

  1. Click CorePay then click Reference.

  2. Click Pay Group.

  3. In the Pay Group Code field, to select a pay group, click the list List icon.

  4. To query the code, click the query Queryicon then take note of the company and payroll period.

  5. To navigate to page 2, click the right arrow right-arrow icon then take note of any offset days.

    ๐Ÿ“ŒNote: Offset days will affect the weekend date for that pay group.

  6. To exit screen, click the exit Exit icon icon.

  7. Click Reference then click Payroll calendar.

  8. In the Company field, to select a company, click the list Listicon then take note of the weekend date for that period.

    ๐Ÿ“ŒNote: Make sure to offset the weekend date if there are any offset days on the pay group screen.

  9. Change the transaction date on the timesheet file to a date on or before the weekend date of the payroll period.

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