If the absence pay code is not being offset correctly in payroll, it is often due to a misconfiguration in the absence rule. This misconfiguration can prevent the absence pay code from being applied accurately in payroll calculations.
Additionally, it can affect specific types of leave, including maternity and paternity leave, leading to incorrect pay calculations.
To resolve this issue, review the relevant absence rule for the affected employee to ensure that the pay code and entitlements are correctly configured. To do this, follow the steps below.
📌Note: These steps apply to various absence types, including both maternity and paternity leave.
Click Settings then under Absence Configuration, click Absence Pay Parameters.
In the Search field, search for the relevant company code associated with the absence rules you want to adjust.
From the Select Detail dropdown menu, select Absence Rules.
Highlight the relevant rule, then click the three-dot icon.
Click Pay Codes then check that the correct pay code is added. If not, click Add.
Fill the following fields:
Pay Code
Enable either the Effect Ent. on Rest Day or Value on Rest Day.
Click Save.
Highlight the relevant rule, then click the three-dot icon.
Click Entitlements.
Check there is an entitlement row covering the Employee Service Range and Benefit Range required.
If the entitlements are missing, click Add then complete the required fields.
Click Save.