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Error: The submission of this document has failed due to departmental specific business logic in the Body tag. Value "[-]" doesn't have the correct format.

When submitting the full payment submission(FPS), the following error appears.

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Written by Onyema Onyejekwe
Updated over 2 months ago

If you encounter this error message when submitting the FPS file for employees, it is because an employee has an incorrect value in their address line.

πŸ“ŒNote: The error message may indicate the specific character causing the problem. For example, if it shows the value [-], inspect the new employee data for this invalid character.

To fix the issue, update the incorrect address details, then regenerate and resubmit the FPS file.

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