If the FPS file displays the following error, it indicates an incorrect value for the offset days. The offset days adjust the weekend date on the calendar for a pay group. For instance, when paying a week in arrears, the offset days might be set to -7, which can create issues when processing the first FPS of the new year.
To correct this issue, follow these steps in Portal.
Click Settings then under Codes, click Pay Groups.
From the Pay Group Code drop-down menu, select the relevant pay group.
Click Next Page then if required, update the Offset Days field to -1.
Click Save.
For RTI purposes, perform the steps below once during the first week of the new tax year.
Click Settings then under Company Parameters, click Calendars.
From the Company drop-down menu, select the relevant company.
In the Week End Date field, update the dates (for example, from 02-Apr-2022 to 07-Apr-2022.
Click Save then Generate and transfer the FPS for the pay group.
Once the FPS file has been successfully transferred and accepted, change the Week End Date back to the original date (in this example, change back to 02-Apr-2022).
