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Fix the ORA-06502 error when generating the Third Party EFT file

What to do if you see an ORA-06502 error when you generate your Third Party EFT file.

Written by James Pardy

If you see the error 'Error Create Sepa Paypath Ora-06502: Pl/Sql: Numeric Or Value Error: Character String Buffer Too Small' when you generate the Third Party EFT file, the extracted data contains one or more negative values. Update any negative amounts to 0 before you generate the file again.


Update the negative values

Follow these steps to find and update the negative values.

  1. Click Payroll Dashboard and click on the required Pay Group from the Manage Payroll screen.

  2. Click Outputs, then click Third Party EFT.

  3. On the Maintain tab, review the extracted data and update any negative values to 0.


Raise a support case

Alternatively, you can raise a support case and our team can assist in identifying the entries that contain negative values. If you raise a case, reference the title of this article and include the following details:

  • Pay Group.

  • Payroll Period.

  • Processing Date.


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