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Update Key Obeservation messages

Change the limit for observation messages for Nett Pay, Gross Pay or Hours - XXXX exceeds paygroup limit of XXXX.

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Written by Onyema Onyejekwe
Updated over a month ago

Updating Key Observation messages involves modifying the system-generated alerts and notifications that highlight important payroll issues, errors, or warnings during processing. These messages inform users about critical problems that require attention before completing payroll runs.

Apply this to ensure users receive accurate, relevant, and actionable information about payroll issues.

To update the limits for the payroll exceptions reports, follow the steps below in Portal.

πŸ“ŒNote: We advise all changes be done in UAT before applying changes to the Live system.

  1. Click Settings then under Codes, click Pay Groups.

  2. From the Pay Group Code dropdown, select the relevant pay group.

  3. In the Maximum Hours, Maximum Gross and Maximum Net fields, enter the required new limits.

  4. Click Save.

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