If you encounter an error when selecting a pay group from the ESS Timesheet Approval screen in Back Office, it indicates that the user lacks access to the pay group in the CorePortal Payuser screen within CorePay.
To grant an employee access to a pay group, follow the steps below in Back Office.
Click CorePay then click Reference.
Click Coreportal Pay Users then click the add
icon.In the Username field, enter the employee's username.
In the Pay Group field, select the relevant pay group.
From the Location field, select the relevant input location.
Enable one of the following options:
Check One
Check Two
Release to CorePay
To save changes, click the save
icon.