pay group is used to categorise employees with the same pay frequency. All employees within a pay group are processed together for payments.
If you're unable to view a pay group or an employee in a pay group, you need to grant pay group access to view specific pay groups and employees.
If an access denied message appears after granting access, please contact the superuser at your organisation to check that you have the relevant permission to access that pay group.
📌Note: Our support team will not be able to assign you access; however, your superuser will need to assign the necessary menu profile to your account.
Access rights
⚠️Important: To update only portal accounts, grant access in portal.
To grant pay group user access, follow the steps below.
Click CorePay then click Reference.
Click Pay Users then click the add
icon. In the Pay Group field, enter the pay group.
In the Username field, add the employee number.
In the Input Location field, enter the relevant input location.
To save this, click the save
icon.
Add pay group access
To add pay group access to a back office user via portal, follow the steps below.
From the dashboard menu, select Security.
Click Set Up.
Beside CorePay Pay Users, click Open.
From the Username field, select the relevant username.
Click Filter.
Under Account Type, select Back Office Account.
Click Add, then fill in the following fields:
Pay Group
Username
Input Location
Repeat for each pay group/input location required.
To save changes, click Save.