If an employee enters an override for the PRSI weeks but it does not appear on the payslip or Cumulative screen, it may be due to one of the following reasons.

We've compiled a list of possible causes and their resolutions. Please follow the steps below based on the identified cause.

If the employee does not have PRSIable pay, the View Gross to Nett screen will display a message indicating that the override has been recorded but not reflected.

To make the override effective, there must be at least one PRSIable pay code for the employee during the pay period. The PAY300 package responsible for PRSI cannot process the override unless a PRSIable pay code exists for that period.

Record a 0.00 value timesheet using the system-level Employee PRSI Override pay code to ensure the override appears.

If the employee is paid on a quarterly basis and a zero override was recorded, the Payroll Validation Exception report may show: "PRSI WEEKS OVERRIDE OF 13 USED FOR THIS EMPLOYEE."

This behavior is expected, as the PAY300 program is designed to accommodate quarterly-paid employees.

If the employee's PRSIable pay has gone negative, the system will not apply the override or generate employee/ER PRSI.

If the negative PRSIable pay results from illness benefits, consider reducing the illness benefit payment and splitting it across multiple pay periods.

The override may have been entered using an incorrect pay code.

Check that you are using the correct employee PRSI override pay code or ER PRSI override pay code when recording the override, as specified in the system.