In some payroll scenarios, an employee may be processed with a net pay of zero or a negative amount, often due to adjustments, deductions, or corrections.
However, to make all future payslips with zero or negative net pay visible in the portal, follow the steps below in portal.
From the dashboard menu, select Administrator Dashboard.
Click Site Manager then click Admin Settings.
In the Search field, enter this parameter cp_show_ng_pay_period.
Click Edit then set the value Y.
Click OK.
If you prefer not to enable this setting globally but need to make a specific employee’s payslip visible for a particular period, please raise a new case online and reference this article title. When doing so, include the following details:
Employee details
Relevant payroll period.