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Payslips are printing when the Print Payslip Indicator is not ticked

Payslips are printed for an employee despite the Print Payslip indicator being disabled in Maintain Employee Details and at pay group level

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Written by Onyema Onyejekwe
Updated over 5 months ago

When payslips continue to print for employees despite you having disabled the Print Payslip indicator in both Maintain Employee Details and at Pay Group level, this typically indicates that the Pay Group settings require synchronisation.

This issue occurs because you need to refresh the Print Payslip indicator at pay group level to properly synchronise it with the employee settings.

To resolve this, follow the steps below in back office.

  1. Click CorePay then click Reference.

  2. Click Pay Groups then in the Pay Group field, search for the pay group.

  3. Click to Page 3 then turn on the Print Payslip indicator.

  4. Click Save then repeat steps 1 to 3 for the relevant pay groups.

  5. Turn off the Print Payslip indicator check box.

  6. Click Save

  7. Re-run the payslips for the pay group.

πŸ“ŒNote: The system will generate payslips for employees when you populate both pay group and employee parameters during payslip generation, regardless of the Print Payslip indicator settings.

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