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Employee payment details have been added in Core Personnel but not coming across to CorePay

When looking at the Payment Details in CorePersonnel and Banking Details in CorePay the information is not pulled across completely.

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Written by Onyema Onyejekwe
Updated over a month ago

If you've added the employee payment details in CorePersonnel but the details haven't been pulled into the Banking Details screen in CorePay. This is because the Payment Detail in CorePersonnel hasn't been correctly sent to the Banking Details screen in CorePay and will need to be saved again

To do this, follow the steps below in Back Office.

  1. Click CorePersonnel then click Maintenance.

  2. Click Personnel Profile.

  3. To select an employee, click the list List icon.

  4. Click Search then double-click the employee number.

  5. From the Select Detail list, double-click 05- Payment Method.

  6. Update the employee bank details then click Save.

  7. To exit screen, click the exit exit icon.

  8. Click CorePay then click Employee.

  9. Click View Employee Details.

  10. In the Employee Reference field, to select an employee click the list List icon.

  11. Click Search then double-click the employee number.

  12. Under Personnel Details, double-click Banking Details.

  13. This will display the CorePersonnel details.


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