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Back Office: Add a new sort code for employee bank details

Steps to add bank sort code to list of available sort codes to allow employees to update their bank details successfully in Back Office.

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Written by Onyema Onyejekwe
Updated over 2 months ago

A sort code is a unique number that identifies a specific bank or financial institution, facilitating the efficient processing of transactions such as salary payments.

By adding a bank sort code to the list of available options, you enable employees to choose from a comprehensive range when setting up their payment details. This ensures salaries are deposited into the correct bank accounts.

If employees cannot update their bank details, it is likely because the system does not recognize a required sort code. In that case, please add the new sort code.

To add a new sort code, follow the steps below in Portal.

πŸ“ŒNote: If you use Portal, follow these steps.

  1. Click CorePay then click Reference.

  2. Click Bank Details then from the type drop-down, select Sort Code.

  3. Click the green plus icon

  4. Enter the required sort code details then click the save icon.

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