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Location description not populating

The location description is not displaying on the Payroll Dashboard or when creating an insight report that requires payroll locations information.

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Written by Onyema Onyejekwe
Updated over a month ago

If the location description is not appearing when you view an employee's details on the Manage Payroll Employee screen or when you create an insight report using payroll locations, it may be due to missing location details in one of the database tables. Our support engineers will need to run a script to ensure that all location data is successfully transferred.

To resolve this, please raise a new case online and reference this article title. Additionally, attach a screenshot showing the locations that are missing descriptions.

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