A sort code is a unique number that identifies a specific bank or financial institution, facilitating the efficient processing of transactions such as salary payments.
By adding a bank sort code to the list of available options, you enable employees to choose from a comprehensive range when setting up their payment details. This ensures salaries are deposited into the correct bank accounts.
If employees cannot update their bank details, it is likely because the system does not recognize a required sort code. In that case, please add the new sort code.
To add a new sort code, follow the steps below in Portal.
📌Note: If you use Back Office, follow these steps.
Click Settings then under Banking, click Bank Details.
From the Type drop-down, select Sort Code then at the bottom right, click Add.
Enter the required sort code details then click Save.