If an employee is getting paid double the statutory rate for SMP, this is because of a duplicate record. The SMP has been entered twice, most likely by 2 different users.
To resolve this, follow the steps below in Back Office.
Click CorePay then click Input.
Click Statutory Pay then click Maintain SMP Details.
In the Employee field, to select an employee, click the list
icon.
To view SMP records, click the down arrow
icon.
πNote: There are two SMP records recorded for the employee
Remove one of the records.
Run the validation job.
Click the delete
icon.
Click the save
icon.
πNote: Only do this once, to ensure the 2nd record doesn't delete also.
