If the report for the gross to nett pay is blank after generating the validation job, you need to adjust the gross high and gross low fields in the Pay Group screen.
To do this, follow the steps below in Back Office.
Click CorePay then click Reference.
Click Pay Group.
In the Pay Group Code field, to select a pay group, click the list
icon.
To query the code, click the query
icon.
To navigate to page 2, click the right arrow
icon.
Take note of the Gross High and Gross Low fields.
📌Note: For example, the gross high is 5000 and gross low is 50. The report will only show employees with gross less than 50 and greater than 5000.
Amend the Gross High and Gross Low fields to zero.
🤓Tip: This will ensure all employees are displayed on the report.
Re-run the validation.