If a newly added AEO deduction is calculating incorrectly, it may be due to the system not applying the correct protected earnings threshold for AEO, potentially leading to non-compliance with legal requirements.
This issue often arises from configuration errors, calculation problems, or missing statutory data. To verify how the AEO will calculate minimum earnings, follow the steps below in the Portal.
📌Note: This change will impact all currently set up AEOs.
Click Settings then under General, click System Configuration.
Click Payroll Validation/Update.
From the AEO Minimum Earnings dropdown menu, select Gross Pay or Nett Pay.
To close page, click X then click Save.