If you encounter an error while trying to view payslips in the Payslip History screen, it may be due to large amounts of data on the screen or other database-intensive tasks running, which can cause the application to time out.
To generate a copy payslip, access the OneView screen instead. The copy payslip functionality has been integrated there, allowing you to select historical periods. The copy payslip will generate for the selected period.
To generate the copy payslip through the OneView screen, follow the steps below in the Portal.
Click Employee then in the search field, search for employee.
Beside the relevant employee, click VIEW.
Click OneView then from the Payroll Period dropdown menu, select the relevant period.
Download payslip.