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Portal: Update NI letter after rehire

Rehired employee’s NI letter not saving on the tax screen, preventing payroll processing.

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Written by Onyema Onyejekwe
Updated over 3 months ago

Updating the National Insurance (NI) letter reflects the employee's current status, ensuring accurate calculation of NI contributions going forward.

If the employee's NI letter is not saving on the tax screen, this can occur because the hold_salary_ind has not been cleared.

To resolve this issue, follow the steps below in the Portal.

  1. From the dashboard menu, select People Management.

  2. Click Data Centre then beside HR Admin Setup Settings, click OPEN.

  3. Under HR Settings, click System Parameters - Advanced.

  4. Turn off the Synchronisation of Joiner and Rejoiner Process toggle.

  5. Click Save.

📌Note: If the above indicator is OFF, the employee will immediately become available in Payroll upon rehire in Personnel, without the need to re-enter their information.

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