An employee NI letter is a document that details an employee's National Insurance (NI) contributions. This information is essential for determining tax liabilities and eligibility for certain state benefits.
Incorrect information or miscalculations in the NI letter can arise from outdated payroll data or incorrect employee classification.
To change an employee's NI category if they are incorrectly classified, follow the steps below in portal.
Click Employee then in the search field, search for employee.
Beside the relevant employee, click VIEW.
Click Tax Details then in the NI Letter field, amend the NI letter.
In the NI Letter Period Effective field, enter the effective period for the change.
To save changes, click Save.
If an employee's NI contributions are calculating incorrectly due to changes at the allowance level rather than the employee level, the support team will need to review and amend the allowance data where necessary.
Please raise a new case online and reference the title of this article. Include the following:
Employee ID
The revised NI letter details that need to be changed.