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Reset a bank paypath file when a later payroll period has been completed

Bank file failed and was rejected after the next payroll run ,EFT file needs to be reset.

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Written by Onyema Onyejekwe
Updated over 2 months ago

Bank paypath file failures can lead to significant complications, especially when earlier payroll periods have already been processed. This issue arises because the system maintains the sequential integrity of electronic fund transfer (EFT) files, which prevents you from regenerating earlier bank files after completing newer periods.

To resolve this, please raise a new case online referencing this article's title and include the affected payroll period.

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