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Back Office: Reset a bank paypath file

Steps on how to reset a generated bank paypath file or update the paypath processing date.

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Written by Onyema Onyejekwe
Updated over 5 months ago

You may need to reset a bank paypath file if the original file contains errors, requires updates to the processing date, or needs to be saved in a different location.

Resetting the bank file ensures accurate payroll processing and helps avoid incorrect payments or file submissions.

๐Ÿ“ŒNote: If you use portal, follow these steps.


Reset bank file

To reset a bank paypath file, follow the steps below in back office.

  1. Click CorePay then click Update.

  2. Click Create Bank File/Paypath Processing.

  3. From the Report Name drop-down menu, select Reset Paypath Processing.

  4. From the Company drop-down menu, select the relevant company.

  5. In the Processing Date field, enter the processing date when the paypath was first generated.

  6. On your keyboard, press the Tab key.

    ๐Ÿค“Tip: The Sort Code/Account No. or BIC/IBAN and User ID/Orig. ID. Fields will auto-populate as you tab through. A list of any pay groups associated with the company number and processing date will appear.

  7. If applicable, check the Reset check box. For older versions, click Exclude Pay Group.

  8. Click the RESET icon to reset pay groups as required.

  9. Note that no report is generated as part of the reset job.

  10. A notification message will confirm that the reset has been completed successfully.

  11. From the Report Name drop-down menu, select Paypath Processing.

  12. Generate the Paypath file again as necessary.

๐Ÿ“ŒNote: When you reset and regenerate the bank paypath file after completing a Cancel Manual Payment job, the number of employees will remain the same. However, you should see a 'C' next to the employee(s) whose payment was cancelled.

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