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Error: 'No Personal Or Position Unit Rate'

When running the observation report for an employee, the following error message appears: No Personal Or Position Unit Rate.

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Written by Onyema Onyejekwe
Updated over 2 months ago

If you see the error message when trying to view the gross to nett for an employee, this is because the employee doesn't have units populated against their personal rate or position and point while being paid against a unit type pay code.

To resolve this, follow the steps below in back office.

  1. Click CorePay then click Reference.

  2. Click Pay Codes.

  3. In the Pay Code field, to select a pay code, click the list image.png icon.

  4. In the Allowances/Payments tab, select the Scale Rates check box.

  5. Click Rates then populate as necessary.

  6. Click the save image.png icon.

  7. Re-run the validation job.

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