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Pay code paying twice

Reasons why the allowance pay code is paying double for an employee number in a payroll period.

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Written by Onyema Onyejekwe
Updated over 2 months ago

If an allowance pay code is paying double for an employee in a payroll period, it's because the payroll_end_date value is not populated on the non_timesheet.

To resolve this, our support team needs to run a script. Please raise a new case online, referencing this article's title and include the following details:

  • Details of the affected employee.

  • Pay code.

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