If an employee was absent at the end of the year and did not receive a P60, it is because the system does not generate a P60 for employees marked as dormant with a leaving date.
To resolve this, follow the steps below in Portal.
Click Year End then click Manage.
Click Post Cleardown Activities then click Maintain Cumulatives.
From the Employee Reference dropdown, select Employee Reference.
Check if the Date Left field is populated then check the Employment Status field.
🤓Tip: Z indicates the employee is fully dormant and S indicates the employee is active.
Update Employee Status to Active then click Save.
Regenerate P60
Reverse changes made in steps 1-4.