If the hourly rates for an employee is incorrect via the timesheets from Core Time, this is because the acting grade and acting position are not populated on the timesheets that came into CorePay.
You need to contact CoreTime users and ask that the hours are revised for the employee. Once the hours are revised and sent across to CorePay correctly re-run the Generate Salaries and Validation job.
Acting pay incorrectly calculating for single employee
CoreTime has sent timesheets to CorePay, but one employee's acting allowance value is incorrect, and hours are being generated using the normal hourly rate instead of the acting hourly rate.
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Written by Onyema Onyejekwe
Updated over 2 months ago