When a percentage allowance is ended by HR they should also fill in the payroll end date.
If this has not been done, the allowance will be ended in People Management but not on pay or if the allowance was pre-migration, it may not show at all on People Management.
To check if the allowance can be edited in People Management, follow the steps below in portal.
From the dashboard menu, select People Management.
Beside Employees, click VIEW then in the search field, search for the employee.
Click VIEW, then click Current Salary.
Click the Allowances tab then highlight the relevant allowance.
Click the three-dot
icon then click Edit.
📌Note: Adding a date in the past may result in arrears being generated.
Update the payroll end date, then click Save.
If you do not see the allowance or cannot edit it, please raise a new case online and reference this article title. When doing so, include the following details:
Attach a screenshot of the allowance you want to end.
The allowance pay code.
The payroll end date.