When payslips fail to load across all companies (displaying only a loading circle) and PDF reports do not open in specific browsers, including IE11, Chrome for Mobile, and Safari for mobile, this typically indicates a javaScript library compatibility issue.
This issue occurs when the system upgrades its JavaScript library, which prevents PDF reports from opening in IE11 and causes compatibility problems with mobile browser versions.
The system resolved this by reverting to the previous version of the JavaScript library on Monday, 13 June 2022, as no fix existed for IE11 compatibility at that time.
📌Note: You need to clear your browser cache to ensure the changes take effect properly.